CAUT LIBRARIAN STRESS SURVEY

Professional practice is used throughout this survey as the librarian/archivist analog for faculty/instructor teaching covering the activities of librarian or archival practice but excluding research or service.

Department/Branch/Unit Heads
is used throughout the survey to refer to the library administrator occupying a position analogous to a faculty or instructor Dept/Unit chair.

To begin with, we would like to ask you about various aspects of your job.
Please respond to each question using the specified scale:
 

Your Job

1.1.  Control
 
Please respond to the next questions using the following scale:

1 = Strongly Disagree
2 = Disagree
3 = Moderately Disagree
4 = Neutral or don't know
5 = Moderately Agree
6 = Agree
7 = Strongly Agree
 
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I have the authority to make decisions about how I conduct my professional practice.
I have the authority to make decisions about how I allot time to various academic duties.
I have the authority to make decisions about aspects of my job outsideof my professional practice.
 
1.2.  Skill Use
 
Please respond to the next questions using the following scale:

1 = Strongly Disagree
2 = Disagree
3 = Moderately Disagree
4 = Neutral or don't know
5 = Moderately Agree
6 = Agree
7 = Strongly Agree
 
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My job allows me to develop new skills.
My job allows me to use my skills and abilities.
I've had to acquire new skills to keep up with my job.
My job requires the use of many skills.
My job allows me to learn new things.
 
1.3.  Work Load
 
Please respond to the next questions using the following scale:

1 = Strongly Disagree
2 = Disagree
3 = Moderately Disagree
4 = Neutral or don't know
5 = Moderately Agree
6 = Agree
7 = Strongly Agree
 
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I have too much work to do.
I am frequently behind in my work.
There is never enough time to finish all of my work.
I have to work very quickly to finish all of my tasks.
It is hard for me to keep up with the work load.
 
1.4.  Work Scheduling
 
Please respond to the next questions using the following scale:

1 = Strongly Disagree
2 = Disagree
3 = Moderately Disagree
4 = Neutral or don't know
5 = Moderately Agree
6 = Agree
7 = Strongly Agree
 
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I am scheduled to work in the evenings or on weekends.
I often do work related activities outside of scheduled work hours.
I often have to work extra hours without advance notice.
Planning my private life is difficult because of my work schedule.
My work schedule changes frequently.
 
1.5.  Role Conflict
 
Please respond to the next questions using the following scale:

1 = Strongly Disagree
2 = Disagree
3 = Moderately Disagree
4 = Neutral or don't know
5 = Moderately Agree
6 = Agree
7 = Strongly Agree
 
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I am often asked to do more than one task at the same time.
To do my job well I have to do different things for different people at the same time.
Administrators and coworkers expect different things of me.
It is difficult to balance conflicting demands at work.
 
1.6.  Role Ambiguity/Clarity
 
Please respond to the next questions using the following scale:

1 = Strongly Disagree
2 = Disagree
3 = Moderately Disagree
4 = Neutral or don't know
5 = Moderately Agree
6 = Agree
7 = Strongly Agree
 
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I am usually given clear directions.
I usually know what is expected of me at work.
I know the performance/professional standards for my job.
I know what to expect from my supervisors.
 
1.7.  Routinization
 
Please respond to the next questions using the following scale:

1 = Strongly Disagree
2 = Disagree
3 = Moderately Disagree
4 = Neutral or don't know
5 = Moderately Agree
6 = Agree
7 = Strongly Agree
 
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There is very little variety in the tasks that I do.
Sometimes it seems as though I could do my job "in my sleep".
There is never anything new in my job.
Nothing ever changes in my job.
 
1.8.  Recognition
 
Please respond to the next questions using the following scale:

1 = Strongly Disagree
2 = Disagree
3 = Moderately Disagree
4 = Neutral or don't know
5 = Moderately Agree
6 = Agree
7 = Strongly Agree
 
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There is not enough recognition for good work here.
Nobody in authority appreciates my work.
I usually hear if I've done a good job.
Department/Branch/Unit Heads don't often notice good work.
 
1.9.  Life Balance
 
Please respond to the next questions using the following scale:

1 = Strongly Disagree
2 = Disagree
3 = Moderately Disagree
4 = Neutral or don't know
5 = Moderately Agree
6 = Agree
7 = Strongly Agree
 
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After work, I come home too tired to do some of the things I'd like to do.
On the job I have so much work to do that it takes away from my personal interests.
My family/friends dislike how often I am preoccupied with my work while I am at home.
My work takes up time that I'd like to spend with family/friends.
My job or career interferes with my responsibilities at home, such as yard work, cooking, cleaning, repairs, shopping, paying the bills, or child care.
My job or career keeps me from spending the amount of time I would like to spend with my family.
 
1.10.  Administration
 
Please respond to the next questions using the following scale:

1 = Strongly Disagree
2 = Disagree
3 = Moderately Disagree
4 = Neutral or don't know
5 = Moderately Agree
6 = Agree
7 = Strongly Agree

When making decisions, library and other administrators at your academic institution.....
 
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collect accurate information necessary for making decisions.
provide opportunities to appeal or challenge the decisions.
have all sides affected by the decision represented.
generate standards so that decisions could be made with consistency.
hear the concerns of all those affected by the decision.
provide useful feedback regarding the decision and its implementation.
allow for requests for clarification or additional information about the decision.
 
1.11.  Chair Support
 
Please respond to the next questions using the following scale:

1 = Strongly Disagree
2 = Disagree
3 = Moderately Disagree
4 = Neutral or don't know
5 = Moderately Agree
6 = Agree
7 = Strongly Agree

If you approached your Department/Branch/Unit Head (or the administrator to whom you report) with a concern or request for help, in general she/he would...
 
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consider your viewpoint.
be able to suppress personal biases.
provide you with prompt feedback about any decision and its implications.
treat you with kindness and consideration.
show concern for your rights as an employee.
deal with you in a truthful manner.
treat your concern or request confidentially.
 
1.12.  Work Reward
 
Please respond to the next questions using the following scale:

1 = Strongly Disagree
2 = Disagree
3 = Moderately Disagree
4 = Neutral or don't know
5 = Moderately Agree
6 = Agree
7 = Strongly Agree

In my workplace I am fairly rewarded...
 
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considering the responsibilities I have.
in view of the amount of experience I have.
for the amount of effort I put forth.
for the work I have done well.
for the stresses and strains of my job.
 

Your Work Environment

 
Sometimes people experience rudeness and aggression in the workplace. How often has this happened to you? Place an X in the appropriate space to indicate the frequency over the past twelve months that (a) administrators, (b) co-workers, and/or (c) students made you the subject of the following behaviours:
 
 Department/Branch/Unit Head, Library Director/Dean or Other Administrator  CoWorkers (Faculty, Librarians, & Staff)  Students
0 times1-3 times4-6 times7-9 times10 + times0 times1-3 times4-6 times7-9 times10 + times0 times1-3 times4-6 times7-9 times10 + times
a mean prank or practical joke
a rumour or lie spread about you at work
verbal abuse (sworn at, yelled at, subjected to negative comments, false accusations)
the silent treatment
negative or obscene gestures
being interrupted while you were speaking/working
threats of physical violence
threats of physical violence
a) physical assault
a refusal for needed resources or equipment
public embarrassment
rude, or disrespectful treatment
being prevented from expressing yourself
having your work judged or criticized unfairly
having your sense of judgment questioned
having your opinions dismissed
having them take their anger out on you
being told you're incompetent
being lied to
drawing you into unwanted discussion of personal matters
having them take credit for your ideas
 
2.2.  Sometimes people are subject to discrimination at work. Please use the following scale to indicate the extent to which you have experienced discrimination based on the attributes listed below in the past 12 months.
 
1 = Strongly Disagree
2 = Disagree
3 = Moderately Disagree
4 = Neutral or don't know
5 = Moderately Agree
6 = Agree
7 = Strongly Agree
 
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age
gender
race
ethnicity
disability
sexual orientation
religion
language
political belief
parental status
union activity
other (please specify)
 
2.3.  Please answer the following questions about issues of academic freedom using the following scale.
 
1 = Strongly Disagree
2 = Disagree
3 = Moderately Disagree
4 = Neutral or Don't Know
5 = Moderately Agree
6 = Agree
7 = Strongly Agree
 
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I have freedom of thought and expression in my workplace.
I am able to practice my profession and teach unhindered, including use of materials, in a way that I think best.
I am free to openly criticize theories in my professional practice and teaching.
I am free to pursue research and scholarly issues that are of interest to me.
My professional practice and teaching have been subject to unfair and biased criticism from my peers.
My research has been subject to unfair and biased criticism from my peers.
The atmosphere in my institution is conducive to free expression of ideas.
I am free to state my institutional affiliation when expressing my views on any topic outside of my institution.
 
2.4.  In the next set of questions, we want to know if your work setting has affected your health or that of other people you know.
 
Please rate your agreement or disagreement with the following items by using the following scale:
1 = Strongly Disagree
2 = Disagree
3 = Moderately Disagree
4 = Neutral or Don't Know
5 = Moderately Agree
6 = Agree
7 = Strongly Agree
 
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My health has been affected by the building in which I work.
People working in the same building as I do have experienced work related illness.
I believe my long-term health may be adversely affected by working in this building.
The health and safety problems at this institution are serious.
Health and safety issues are a priority at this institution.
I am kept informed about health and safety issues that affect me.
 
2.5.  The following statements are about the physical environment in which you work.
 
Please respond using the following scale:
1 = Not at all
2 = Rarely
3 = Once in awhile
4 = Some of the time
5 = Fairly often
6 = Often
7 = All of the time

At work I am exposed to:
 
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high levels of noise
extreme temperatures
an erratic work schedule
lack of privacy
personal isolation
hazardous materials (e.g., biological/infectious agents, poisons, radiation, dangerous chemicals)
risk of physical injury
excessive vibration
inadequately maintained workspaces (eg dirty, in a state of disrepair)
poorly designed workspaces
poor lighting
risk of eye strain
unsafe equipment
 
2.6.  Do you know who your academic staff representative is on your Joint Health and Safety Committee?
 
YesNo
 

Your Work Activities - Professional Practice, Scholarly Activity or Professional Development and Service

For the following questions, please think about your typical work patterns over the academic year.

3.1.  How is your work distributed over a typical academic term?
 
If your work falls into any of the categories below, please record an average number of hours per week in the box.
 
 
3.2.  What is the average number of library users served by your library...
 
Graduate Students:
Undergraduate Students:
Faculty/researchers:
Community users:
# of full-time equivalent professional librarians at your academic institution:
 
3.3.  Part A and B
 
A. Please think about the time that you have devoted to the tasks listed below during a typical academic term or semester. In Column A, please indicate the percentage of time you actually spend in the categories listed. The categories are not mutually exclusive (e.g., research may include teaching; preparing a course may be part of professional growth). However, we ask that you estimate the number of hours spent in activities whose primary focus falls in the designated categories. The total for each column should be 100%.

B. In Column B, please indicate the percentage of time you would like to spend on the categories listed during a typical academic term or semester.
 
 Actual Percentage A Preferred Percentage B
Teaching Related Activities (e.g., time in class; preparing classes; ; designing and/or grading assignments; preparing instructional materials and guides, including web guides; meeting with students; providing reference services).
Collections Development Activities (eg., selection, collections management/assessment; contact with vendors, faculty and library users, potential donors; budgeting; archival collections management/assessment).
Technical Services/Systems/Digital (Web) activities (eg., cataloguing; meta-data; digital or institutional repository support, archival resources)
Research/Scholarship (e.g., gathering and analyzing data; grants administration; preparing articles, books and/or presentations at professional meetings or conferences; seeking outside funding; giving performances or exhibitions in the fine or applied arts).
Professional Growth/Professional Development (e.g., taking courses; attending but not presenting at conferences; pursuing an advanced degree; pursuing other activities to remain current in your field).
Administration a) departmental or library meetings or committee work, staff training b) institutional-wide meetings or committee work c) work for your faculty association/union, staff training and development).
Paid Professional Service (e.g., consulting to clients; additional contract to teach credit course).
Unpaid Professional or Public Service related to your professional expertise (e.g., service to professional/disciplinary associations, journal manuscript reviews, proposal reviews, time donated to clinics, boards, pro bono work, free concerts, art exhibits, performances).
Total
 
3.4.  At Work...
 
Please check one.
 
 Less than 4040 to 5051 to 6061 to 70More than 70
How many hours per week, on average, do you spend on the activities detailed in questions from Section 3.4 at your workplace?
How many hours per week, on average, would you prefer to spend on the above activities, at your workplace?
 
3.5.  At Home...
 
Please check one.
 
 Less than 55 to 1011 to 1516 to 2021 to 2526 to 30More than 30
How many hours per week, on average, do you spend on the activities detailed in questions from Section 3.4 at your home?
How many hours per week, on average, would you prefer to spend on the above activities at your home?
 
3.6.  The next set of questions deal with expectations about your scholarship.
 
Please respond to the next questions using the following scale:
1 = Strongly Disagree
2 = Disagree
3 = Moderately Disagree
4 = Neutral or don't know
5 = Moderately Agree
6 = Agree
7 = Strongly Agree
 
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I know how many scholarly papers/works my institution expects me to produce each year.
I know what is (was) expected of me in terms of scholarly work/publication in order to receive tenure/permanency.
I have been able to publish or present my scholarly work in the outlets of the quality that my institution expects.
I am able to meet the level of scholarly productivity expected of faculty members at my institution.
I have the time to produce as much scholarly work as expected.
I feel confident about my record of scholarship.
 
3.7.  The following items deal with EXTERNAL funding for your scholarly activities.
 
Please respond to the next questions using the following scale:
1 = Strongly Disagree
2 = Disagree
3 = Moderately Disagree
4 = Neutral or don't know
5 = Moderately Agree
6 = Agree
7 = Strongly Agree
 
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I have been able to secure external funding for scholarship or professional activities.
The university expects me to obtain external funding for my scholarship or professional activities.
I feel confident that I will be able to secure funding for my scholarship in the future.
I have been able to secure funding from funding agencies of the quality my institution expects.
I have the time necessary to prepare funding applications.
I feel confident about my funding record.
 
3.8.  The following items deal with INTERNAL funding for your scholarly activities.
 
Please respond to the next questions using the following scale:
1 = Strongly Disagree
2 = Disagree
3 = Moderately Disagree
4 = Neutral or don't know
5 = Moderately Agree
6 = Agree
7 = Strongly Agree
 
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I have been able to secure internal funding for scholarship or professional activities.
The university expects me to obtain internal funding for my scholarship or professional activities.
I feel confident that I will be able to secure funding for my scholarship in the future.
I have the time necessary to prepare funding applications.
I feel confident about my funding record.
 
3.9.  The following items deal with reviews of your performance.
 
Please respond to the next questions using the following scale:
1 = Strongly Disagree
2 = Disagree
3 = Moderately Disagree
4 = Neutral or don't know
5 = Moderately Agree
6 = Agree
7 = Strongly Agree
 
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Too many stakeholder groups (e.g., library users, students, peer reviewers, administrators, staff) have the opportunity to formally evaluate my performance.
The performance reviews I experience in my work are meaningful.
My privacy is maintained during performance review procedures.
Reviews of my performance are sufficiently comprehensive.
I experience too many performance reviews for my work.
 
3.10.  The following items deal with support for your work.
 
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I am able to access the number of library support staff, student assistants, teaching assistants and markers that I need.
I receive adequate technical support.
My institution provides the resources I need to support my professional practice, teaching and research activities (e.g., photocopying, phone, postage, materials).
 

Satisfaction with Your Job/Career

How satisfied or dissatisfied are you with the following aspects of your job at your academic institution?

Please respond using the following scale:

1 = Very Dissatisfied
2 = Somewhat Dissatisfied
3 = Neither Satisfied nor Dissatisfied
4 = Somewhat Satisfied
5 = Very Satisfied
6 = Not Applicable

4.1.  How satisfied or dissatisfied are you with the following aspects of your job at your academic institution?
 
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My work load
My job security
Opportunity for advancement in rank at this institution
The effectiveness of faculty leadership at this institution (e.g. academic senate, faculty councils, library councils etc.)
My salary
My benefits, generally
Spouse or partner employment opportunities in this geographic area
My job here, overall
 
4.2.  The following questions ask you about how you feel about your institution.
 
Please respond to the next questions using the following scale:
1 = Strongly Disagree
2 = Disagree
3 = Moderately Disagree
4 = Neutral or don't know
5 = Moderately Agree
6 = Agree
7 = Strongly Agree
 
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I would be very happy to spend the rest of my career at this institution.
I enjoy discussing my institution with people outside of it.
I really feel as if this institution's problems are my own.
I think that I could easily become as attached to another institution as I am to this one.
I do not feel like "part of the family" at this institution.
I do not feel emotionally attached to this institution.
This institution has a great deal of personal meaning to me.
I do not feel a strong sense of belonging to this institution.
 
4.3.  The next questions ask you about the likelihood of your continuing your employment at your current institution.
 
Please use the following scale in responding to these items:
1= Very Unlikely
2= Unlikely
3= Somewhat Unlikely
4= Neutral or Don't know
5= Somewhat Likely
6= Likely
7= Very Likely

During the next three years, how likely is it that you will leave your current job to:
 
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Accept a part-time job at a different postsecondary institution?
Accept a full-time job at a different postsecondary institution?
Accept a part-time job not at a postsecondary institution?
Accept a full-time job not at a postsecondary institution?
Retire from the labour force?
Take retirement before your normal age of retirement.
Take retirement before your normal age of retirement if financially feasible.
Take an early retirement package if the university offered me one.
Take a phased retirement package if the university offered me one.
 
4.4.  As you might know, governments at all levels are considering abolishing mandatory retirement. In some provices mandatory retirement has already been abolished. If it were abolished in your jurisdiction what would you likely do?
 
(Check the appropriate response)
 
 
4.5.  What is your normal age of retirement in your institution?
 
(Write in age or "DK. Don't Know".)
 
 
4.6.  At which age do you think you are most likely to retire from all paid employment?
 
(Write in age or "DK. Don't Know".)
 
 
4.7.  There are times when things happen and we have to be absent from work. Please think about the amount of time you have had to take off work in the past 12 months. Without considering vacation time or statutory holiday, how many unpaid days have you had to take off work in the last six months?
 
(Please choose one)
 
 
4.8.  How many vacation days, per year, are you entitled to?
 
 
4.9.  How many vacation days have you taken during the past twelve months?
 
 
4.10.  Do you have another paid job outside your academic staff position?
 
YesNo
 
4.11.  If yes, please indicate the number of hours each week you work at this outside position:
 
I work at my other position approximately ____ hours/week.
(please state number in box)
 
 

Your Health

Now we would like to ask about how you have been feeling over the past twelve months.
Please respond using the scale given below.
1 = Not at all
2 = Rarely
3 = Once in a while
4 = Some of the time
5 = Fairly often
6 = Often
7 = All of the time

5.1.  During the last twelve months have you experienced the following in general:
 
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had difficulty getting to sleep at night?
woken up during the night?
experienced headaches?
gotten a headache when there was a lot of pressure on you to get things done?
suffered from a gastrointestinal upset?
had minor colds (that made you feel uncomfortable but didn't keep you sick in bed or make you miss work)?
had respiratory infections more severe than minor colds that "laid you low" (such as bronchitis, sinusitis, etc.)?
increased your consumption of alcohol?
been able to concentrate on whatever you're doing?
lost much sleep from worry?
felt you were playing a useful part in things?
felt capable about making decisions about things?
felt under strain?
felt that you couldn't overcome your difficulties?
been able to enjoy normal day-to-day activities?
been able to face up to your problems?
been feeling unhappy and/or depressed?
been losing confidence in yourself?
been thinking of yourself as a worthless person?
been feeling happy, all things considered?
 
5.2.  Please use the scale given below to indicate how often you have felt each of the following during the last 12 months.
 
1 = Not at all
2 = Rarely
3 = Once in awhile
4 = Some of the time
5 = Fairly often
6 = Often
7 = All of the time
 
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cheerful?
enthusiastic?
lively?
joyful?
energetic?
in good spirits?
 
5.3.  For the next set of questions please use the following scale to indicate the frequency of the activity by placing the corresponding number next to the item.
 
0 Times
1 Time
2 Times
3 Times
4 Times
5 Times
6 Times
7 Times or more

In the last twelve months...
 
 01234567
How often did you take medication to help you sleep?
How often did you take medication for stress-related illness?
How often have you seen any type of health care practitioner?
 

Some Questions About Yourself

Finally, this last set of questions is for descriptive purposes only. Please note that we will not attempt to identify you on the basis of the information you provide. Summary statistics will be reported as aggregate data only. If you do not feel comfortable answering a question, please leave it blank and go on to the next item.

6.1.  Gender:
 
MaleFemale
 
6.2.  Current Age:
 
 
6.3.  How many dependents (includes elder care) do you have?
 
 
6.4.  On average, how many hours per day do you spend in caring for dependents?
 
 
6.5.  On average, how many hours per day do you spend performing household labour that does not involve dependents?
 
 
6.6.  What is your first language?
 
 
6.7.  Is your first language the language in which you work at your institution?
 
YesNo
 
6.8.  Are you working at:
 
 
6.9.  Rank
 
(Please specify)
 
6.10.  Please note briefly the number of ranks/levels for librarians at your institution:
 
 
6.11.  Employment Status
 
* Other terms used might be Regular, Regularized or Continuing Appointment - that is the designation which is the librarian equivalent of faculty/instructor tenure or permanency at your institution.
 
 
6.12.  If you are a Contract Academic Staff (CAS), what is the length of your current contract/appointment?
 
(Please specify the length of your contract)
(Please specify the length of your contract)
 
6.13.  If you are on a contract, how long have you worked, overall, on contract at your current institution?
 
(Please provide the appropriate numeral)
 
 
6.14.  Highest Degree Earned
 
You may check more than one.
 
(Please specify)
 
6.15.  What is your primary faculty or college of teaching?
 
(Please specify)
 
6.16.  Are you a member of a union (or other bargaining association) that is the recognized representative of academic staff at this institution?
 
(More than one may apply)
 
 
6.17.  Name of your Institution
 
 
6.18.  How many years have you worked at your current institution as an academic staff member?
 
 
6.19.  How many years, in total, have you worked at an academic institution as an academic staff member?
 
 
6.20.  Province in which your institution is located
 
 
6.21.  Comments
 
Please comment on any aspect of this survey or provide other information that you feel is important.