Benchmark Survey for Sustainability

Introduction and Purpose

Corporate Social Responsibility (CSR) reporting is similar in concept to environmental, health, and safety (EHS) reporting, but has a broadened emphasis on social matters such as ethical labor practices, training, education and diversity of work force and corporate philanthropic initiatives. CSR and sustainability are interchangeable terms which are being used on a global basis, especially by multi-national firms. There is considerable pressure on companies from its stockholders, outside stakeholders, consumers, and other groups to demonstrate tangible benefits to the triple bottom line: economic value and environmental and social impacts.

Toward the end of the 1990's, EHS Managers began using EHS Management Information Solutions (EMIS) to streamline their EHS data collection, manipulation and reporting to save valuable time and money. Currently, there is an evolution where EHS Managers want to expand the use of their EMIS to capture sustainability metrics. Some CSR Managers are even integrating their EMIS with new tools - Corporate Sustainability Management Information Solutions (CMIS).

Many EHS and CSR professionals are asking questions such as, "Are my peers using their EMIS for sustainability reporting and tracking?" and "Are the EMIS software tools sufficiently advanced or flexible to allow management of sustainability metrics?" and "Are my peers using any CMIS tools?"

Environmental Data Solutions Group (EDSG) is conducting this cross-industry survey to benchmark current practices for managing corporate sustainability data. The survey results will be published by the Air and Waste Management Association's (AWMA) later this year.

All EHS and CSR professionals who participate in this survey will be provided with a free copy of the survey results. All responses will be kept confidential. The AWMA article will describe trends and statistics for how sustainability data is being managed by industry.
 

General

1.1.  Please enter your name/position (required): *
 
 
1.2.  Please enter your company name (required): *
 
 
1.3.  What is your industry sector? (Choose one only)
 
 
1.4.  Please enter your e-mail address (required): *
 
 
1.5.  Would you like to receive a free copy of the survey results (required) ? *
 
 
1.6.  Do you currently use an environmental, health and safety (EHS) management information system (EMIS)?
 
 
1.7.  What year did your firm begin using an EMIS?
  (dd/mm/yyyy)
 
1.8.  How would you describe your EMIS? (Check all that apply)
 
 
1.9.  On a scale of 1 to 10, how would you rate your overall satisfaction of your EMIS? (10 = outstanding; 1 = poor)
 
 
1.10.  Do you currently use a corporate sustainability management information system (CMIS)?
 
 
1.11.  Is your CMIS the same as your EMIS?
 
 
1.12.  What year did your firm begin using an CMIS?
  (dd/mm/yyyy)
 
1.13.  How would you describe your CMIS? (Check all that apply)
 
 
1.14.  On a scale of 1 to 10, how would you rate your overall satisfaction of your CMIS? (10 = outstanding; 1 = poor)
 
 
1.15.  How many sites is your CMIS collecting data from?
 
 

CSR Program

2.1.  What would you describe as the current state of your corporate sustainability tracking and reporting program? (Check all that apply)
 
 
2.2.  What is driving your company's decision to collect, track and report CSR metrics? (Check all that apply)
 
 
2.3.  Is your EHS organization responsible for tracking and reporting CSR metrics?
 
 
2.4.  If a department other than EHS is responsible for reporting CSR metrics, please list the name of that department:
 
 
2.5.  What criteria do you follow for sustainability reporting? (check all that apply)
 
 
2.6.  Where does your sustainability data get reported?
 
 
2.7.  On a scale of 1 to 10, how would you rate the defensibility of your CSR reporting? (10 = outstanding; 1 = poor)
 
 
2.8.  Do you feel that using a CMIS helps the defensibility of data?
 
 
2.9.  Does your CSR data undergo auditing by a third party?
 
 

CSR Indicators

3.1.  Where do you feel your greatest struggles in CSR reporting lie? (Check all that apply)
 
 
3.2.  Which environmental indicators do you track and/or report? (Check all that apply)
 
 
3.3.  Which human rights indicators do you track and/or report? (Check all that apply)
 
 
3.4.  Which labor practices and decent work indicators do you track and/or report? (Check all that apply)
 
 
3.5.  Which society indicators do you track and/or report? (Check all that apply)
 
 
3.6.  Which product responsiblity indicators do you track and/or report? (Check all that apply)
 
 
3.7.  Which economic indicators do you track and/or report? (Check all that apply)
 
 
3.8.  Are there any other CSR indicators that you track and/or report? (Please list)
 
 

Direct and Associated Costs

4.1.  What was the total cost range for the deployment of your CMIS including licensing, devlopment, implementation and deployment? (only check one)
 
 
4.2.  What is the percent increase or decrease in internal labor hours in managing its CSR data using a CMIS? (only check one)
 
 IncreaseDecrease
5%
10%
15%
20%
25%
30%
50%
Greater than 70%
 
4.3.  What is the percent increase or decrease in external costs in managing its CSR data since implementation of the CMIS? (only check one)
 
 IncreaseDecrease
5%
10%
15%
20%
25%
30%
50%
Greater than 70%
 

Satisfaction

5.1.  On a scale of 1 to 10, how mature would you rate your company's CSR metrics? (10 = fully mature; 1 = not mature)
 
 
5.2.  On a scale of 1 to 10, how would you rate your overall satisfaction with your CMIS? (10 = outstanding; 1 = poor)
 
 
5.3.  Do you feel that your CMIS could be improved to provide further value to your organization's CSR data management?
 
 
5.4.  If yes, please explain.
 
 
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